State Farm® Insurance Agent Chuck Tourangeau

"I can't say enough good things about Jen Williams and the team at State Farm on Schoenherr Rd. Jen is incredibly helpful, empathetic, and truly listens to her clients' needs. Every interaction with her and the entire office has been a pleasure. They are all so supportive and kind, making sure I feel well taken care of every step of the way. The policies they offer are excellent, and I always know I’m in good hands. Highly recommend Jen and her team for anyone looking for outstanding service and reliable coverage!"

"My experience with this specific State Farm location has been great. Whenever I call in, I am welcomed and feel like a valued customer. Jen W specifically always makes sure to that I am taken care of and assists with any changes needed. Thank you again and I highly recommend this agency."

"We have been doing business with Theresa for more than 25 years. She is so professional, very knowledgeable, kind hearted , quick to respond, and goes above & beyond to help you. She is definitely the best and our go to person. You will never regret using this State Farm agency!"

"Great service. Very attentive."

"The staff here is always extremely friendly and helpful. Rare to find a family-owned business with long-tenured employees who are extremely knowledgeable and truly care and love helping their customers get the best coverage and save money. State Farm always provides me the best coverage and service for all my cars, motorcycle, home and more. 👍"

"Been with Chuck for 34+ years. No need to go anywhere else. Theresa thank you again for your assistance today!"

"Theresa was absolutely awesome to work with. She was very thorough and quick to answer any questions i had. Thank you!"

"My family has been going to this office for 30plus yrs. I’ve been since I was a teenager now it’s been 17 yrs. This office is amazing. Everyone is very knowledgeable and always willing to help or to answer questions. Theresa is my go to person. She knows ALL. I highly recommend switching to this office."

"My husband has been Theresa’s client for 29 years. It was the end of the day today and my husband Andreas was trying to contact her. I got into a fender bender earlier in the day and my husband said “Theresa can handle this” Theresa instantly took my husbands call at the end of her work day. She went out of her way to work with us. She called the person DIRECTLY who was claiming that I hit her. She was beyond professional and went out of her way for us tonight/usual with Theresa. Theresa then did a follow up call with us. Andreas and I were both aware that she was going over and beyond for us tonight. Theresa is a lovely person that my husband over 29 years can ALWAYS rely on. Over the years, she has been our constant go-to person when it pertained to insurance. The Weith family wanted to reach out to your office. We wanted to truly thank your office for giving us 29 years of excellent customer service on her end. Andreas, Amanda & kids"

"Office staff is awesome! Great people, honest advise."

"The best state farm office all of them are great agents. I work with theresa M Kolb shes the vest agent!"

"Theresa was able to assist in real-time and deliver on a great result. So grateful to be working with her."

"Fantastic service and professionalism"

"Everybody in the office is wonderful. I talk to Jennifer and she is always helpful and ready to answer any questions i have. I have had State Farm for a long time and never had any issues definitely five star service."

"I've been at this office for 40 years and have NEVER had a problem. Highly recommend."

"We have been customers with Chuck Tourangeau's office for well over thirty years and their service couldn't be better. I have mostly been dealing with Theresa Kolb and she always responds in a timely and friendly manner. Thanks for making the insurance process least stressful part of buying a new home ! Thanks Theresa"

"Great Customer Service has kept me with Chuck's Agency for Decades. His staff is always ready to provide the right adaptations to create the most effective policy at the lowest price. For example, Jen Williams just came up with some great tips that will save hundreds of dollars each month on both of my cars. The office staff even look out for my 79 year old mother too. Thank you, to all of the hard working staff at the office who have helped me through the years."

"Wonderful agency, been with them for 39 years."

"Chuck has the best and knowledgeable team of people that surround him. His staff is extremely courteous, helpful and compassionate. Over the years I have generally dealt with Theresa when I contact the State Farm office regardless of the issue. This could be anything from vehicle rental homeowner questions or a potential claim. On occasion, if Theresa is not available, there is always another person available with equivalent knowledge available and prepared to assist and solve any issue or question I have. Chuck has assembled a remarkable team to handle, advise and assist with any situation that occurs."

"Theresa is always super helpful."

"I have been a customer for many years at this office and always felt the service to be excellent. Recently had a discussion with Jen and she was very pleasant to deal with. All of the staff have been fantastic to work with."

"My father was with the Tourangeau group for over 20+ years and I have had my cars and home insured with them for almost as long. They are a great group of folks and extremely helpful and attentive. Anytime I have a question or concern they treat me like I am their only customer and work to get me answers quickly. I recently had an issue that the team had discovered with my policy and they worked to resolve it quickly and in turn save me money! Couldn't be happier with my State Farm agent and would definitely recommend the team at Tourangeau State Farm to any friends or family!"

"I have been with Chuck Tourangeau State Farm Office in Sterling Heights since 1979! Started out with homeowners insurance and now have ALL my insurance needs through this office. Home, auto, boat, camper, & ATV. Everyone in this office has always been so helpful with all my questions & needs and have always been very professional in all my dealings with them. If you are looking for caring agents, look no further. Call Chuck Tourangeau State Farm and see how helpful everyone is. Great knowledge, Great prices, Great service, Great office, Great people!"

"Great staff very helpful in all of are insurance needs!! Highly recommend"

"Extremely professional and efficient. I highly recommend for all your insurance needs."